Terms and Conditions

Article 1: Purpose

These are the Terms and Conditions governing the use of QG SERVICES and the agreement that operates between the USER and the COMPANY. These Terms and Conditions set out the rights and obligations of all USERS regarding the utilization of the Service.

QG is a SaaS platform intended for individuals wishing to improve the SEO of their website and who like to generate/optimise content. QG is edited and operated by SquareMX SL, the COMPANY is registered in Spain at Avenida constitucio, 142, 08860, Castelldefels Barcelona with the CIF: B06781801

The conditions of use involve the SERVICES available on QG or its PLUGINS. In case of non-acceptance of the terms of use, the user will not be able to access all the SERVICES of QG.

QG reserves the right, at its sole discretion, to change or replace these Terms at any time. If a revision is important, QG will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What defines an important change will be determined at the COMPANY's sole discretion. By continuing to access or use QG SERVICES after those revisions become effective, USERS agree to be bound by the revised terms. If USERS do not agree to the new terms, in whole or in part, QG invites USERS to stop using the website and the Service.

Article 2: Legal Notice

Publication: The publishing of QG QG is managed by the COMPANY whose head office is located at the following address: Avenida constitucio, 142, 08860, Castelldefels Spain.

To contact the publisher of the SITE, send an email to this address [email protected]. The coordinator of the edition is Gilles Danycan: [email protected]. Host: QG is hosted by SCALEWAY SAS BP 438 75366 PARIS CEDEX 08 FRANCE.

Article 3: Access to QG SERVICES

QG is accessible free of charge to any SURFER who can use the Internet. All costs incurred by a SURFER to access QG and its SERVICES (hardware, software, Internet connection, etc. ...) are his responsibility.

A SURFER does not have access to the same SERVICES as a MEMBER or a CLIENT.

To have access to the same SERVICES as a MEMBER, a SURFER must first register on QG by accepting the terms and conditions of the latter. Then, the SURFER will have to validate his registration by clicking on the confirmation link sent by email. Only after having completed these steps, the SURFER will be able to connect to QG as a MEMBER using the email and password used during his registration.

To have access to the same SERVICES as a CUSTOMER, a SURFER must first become a MEMBER and then buy a subscription plan or buy credits with success.

The QG implements all the means at its disposal to ensure quality and secure access to its SERVICES. The obligation being of means, QG does not commit to reaching this result. Any event due to a case of force majeure resulting in a malfunction of the network or servers of QG does not engage the responsibility of QG or the COMPANY.

Article 4: QG Intellectual property

The brands, logos, and content of QG are protected by the Intellectual Property Code and more precisely by the copyright.

USERS must request prior authorization from the COMPANY for any reproduction, publication or copy of the contents.

Article 5: Personal data

Information requested to USERS to use QG SERVICES, create an account, and manage to invoice: name, email, credit card number, the expiration date of credit card, billing address (zip code, city, country) and company tax identification number. All information should be accurate, complete, and current at all times. Failure to do so create a crack of the Terms, which may conduct in an instant termination of CLIENT account on QG.

By submitting such information, USER give QG the right to provide the data to payment processing third parties for ambition of facilitating the achievement of the CLIENT purchase. USER is responsible for safeguarding their password to connect to QG account, SERVICE and for any process or actions under the password, whether the password is with QG SERVICE or other. USER accept not to reveal their password to any third party. USER must indicate to QG right away upon becoming conscious of any crack of security or illegitimate use of his account. USER should not utilize the firstname and lastname of other person or entity or any other that is not legitimately available for use, a name or brand that is accountable to any rights of another person or entity other than the USER without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene. USER is responsible and certifies that: USER has the legal right to utilize any credit or debit card(s) with any Order USER information registered on QG is correct, accurate, up-to-date, true and complete.

USER email address can be used by QG for the administration, management and animation of the SERVICES. We have limited to a minimum the data collected from the registration form.

USER has the right to access, rectify, delete and oppose his personal data. The USER exercises this right by e-mail ([email protected]).

Article 6: Disponibility, Errors and Inaccuracies

QG is regularly updating its SERVICES and prices. QG SERVICES may be mispriced, presented incorrectly, or unreachable, and QG may suffer from delays in updating information related to its SERVICE onsite and on other websites.

QG cannot guarantee the exactitude or completeness of any information, including costs, service images, service specifications, or new features in place. QG takes the right to modify or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Article 7 : Subscription Plan

Various SERVICES are accessible only with a monthly/yearly paid subscription plan. CLIENT will be billed in advance on a recurring, according to the subscription plan the CLIENT picked when he bought the subscription. Every 12 months from the client's first subscription date, the CLIENT subscription will automatically renew under the exact same conditions unless the CLIENT cancel it or the COMPANY cancels it or the CLIENT has benefited from a promotion.

If the CLIENT has benefited from a promotion, the CLIENT will be charged the full monthly/yearly current price to continue the use of the service.

Article 8 : Purchase Subscription plan or credit cancellation Policy

QG have the right to refuse or cancel a CLIENT order at any time for various reasons, like : QG SERVICE availability

Errors in the SERVICE description or prices of subscriptions or credit Errors in CLIENT's order …

QG have the right to refuse or cancel a CLIENT order if QG suspect a fraud or an illegitimate or illegal order. CLIENT's right to cancel a subscription plan or credit order is organised as follows. If a CLIENT decides to stop its monthly subscription, QG will stop the subscription but will not refund either the current monthly plan or all the remaining credits associated and collected with the cancelled monthly subscription plan. Every remaining credit of the CLIENT will be lost. Except when required by law, paid Subscription fees are non-refundable. Certain refund requests for Subscriptions may be considered by the COMPANY on a case-by-case basis and granted at the sole discretion of the COMPANY. If a CLIENT bought stand-alone credits, QG will reimburse the CLIENT no later than 14 days from the day on which QG receive the cancellation request of a maximum 10% of the remaining credits unused and associated with the credit Order if there is an issue with the platform that QG did not manage to solve within the next 15 days after the notification. Otherwise, the credits are not refundable. If the CLIENT is asking for a refund of a large amount of credit bought and for which the CLIENT has benefited from a discount, all credit used will be charged at the most expensive prices and discounted from the total to be refunded.

Article 9 : Subscription or credit Price Policy

The COMPANY take the right to modify its SERVICE prices at any time before to accepting an order. The prices could be revised by the COMPANY subsequent to accepting an order in the event of any occurrence affecting delivery due to government action, change in customs duties, great foreign exchange costs and any other matter above the regulation of the COMPANY. In that event, CLIENT will have the right to cancel its Order. The COMPANY could edit the subscription fees or credit prices. Any Subscription fee modification will be effective at the end of the then-current subscription period.

The COMPANY will give CLIENT reasonable notice before any subscription fees or credit price modification to offer USER an opportunity to stop its subscription prior to the change being applied. USER that carries on using the SERVICE after the subscription fee or credit price change agree on the new terms.

Article 10 : Payments of subscription or credit

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by the CLIENT card issuer. If the CLIENT does not receive the required authorization, QG will not be liable for any delay or non-delivery of the CLIENT Order.

Article 11 : Invoicing

CLIENT should fill its COMPANY with accurate and complete billing information. If the automatic billing does not proceed correctly or failed to proceed for any reason, the COMPANY will send a notification indicating that payment must proceed manually, within a specific deadline date. Before the full payment, all the SERVICE will not be available for a CLIENT with successful payment. The SERVICE will be back to normal after payment.

Article 12 : Content Publication Policy

USERS are responsible for the content published via QG SERVICES, including its legality, reliability, and appropriateness. Any content published by a USER, using any SERVICES delivered by QG, remains the USER's own responsibility.

USERS publishing content from/with the SERVICES of QG must certify to not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person. The COMPANY or QG is reliable or could be attacked in court for any content publication made by a QG USER. USER must expressly understand and agree that he is solely responsible for the content and for all activity that occurs under its account, whether done so by the USER or any third person using the USERS account.

The COMPANY have the right, but not the obligation, to refuse or remove any content if it evaluates whether or not the content does not respect QG’s Terms. The COMPANY can as well modify the format, edit or change any Content.

USER may not transmit any content that is unlawful, offensive, upsetting, intended to disgust, threatening, libellous, defamatory, obscene or otherwise objectionable. The generation of content on these themes is not authorized either: hate, pornography, racism, violence, self-harm, politics, suicide, harassment, deception, malware, spam and any other subjects that are contrary to the legislation in force. USERS agree not to use the SERVICES of QG to obtain content that may violate any law. Any legal action brought by an injured third party against QG will be borne by the USERS.

USER's content may be deleted or modified by QG for any reason. USERS will not receive any justification or notification before the deletion or modification of its contents.

As the COMPANY cannot analyse all content generated, USERS accept to utilize the SERVICE at their own risk. USERS realize that by using the SERVICE, they could be exposed to content that USERS may evaluate as offensive, indecent, incorrect or objectionable, and USERS admit that under no circumstances the COMPANY could be liable for any content, in any way, including any errors or omissions in any content, or any loss or damage of any type incurred as a result of the USERS use of any content.

Article 13 : Intellectual Property Infringement

QG respect the intellectual property rights of others. It is QG policy to respond to any allegation that content published on the SERVICE infringes a copyright or other intellectual property infraction of any person. If USERS is a copyright owner or authorized on behalf of one, and USERS believes that the copyrighted work has been reproduced in a manner that makes copyright infringement that is taking place through the SERVICE, USERS must submit its notification by email to [email protected] with all the details.

USER can be reliable for damages (including costs and layer’s fees) for misleading that any content is breaching USER copyright.

Article 14 : DMCA Policy

USERS can submit a notification respecting the criterias of the Digital Millennium Copyright Act (DMCA) by providing QG support with the latter information by email (see 17 U.S.C 512(c)(3) for further detail): A statement by USER that USER has a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

A description of the copyrighted work that USER claims has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest.

USER address, telephone number, and email address. A statement by USER, made under penalty of perjury, that the above information in his notice is accurate and that USER is the copyright owner or authorized to act on the copyright owner's behalf. Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.

USER has the possibility to contact QG by email at [email protected]. Then, the COMPANY will take action, in its sole discretion, it deems appropriate, including removal of the challenged content from the SERVICE.

Article 15: Responsibility and force majeure

The information published on QG is considered reliable. However, QG offers an automated service performed by an algorithm. In the event that the contents published by our servers would harm or prejudice a moral or physical person, upon simple request, QG will execute restrictions so that all information is deleted and never published again in the results. For any request, please send us an email to: [email protected].

MEMBER/CLIENT guarantees that his password is kept secret. Any dissemination of the password, in any form whatsoever, is not authorized. The account remains personal.

The QG does not guarantee total security and optimal confidentiality of the transmitted data. However, QG undertakes to implement all necessary means to ensure the best possible security and confidentiality of data. The QG cannot be held responsible in case of force majeure or unforeseeable and insurmountable events of a third party.

Article 16: Evolution of the Terms

At any time, the COMPANY or QG reserves the right to modify the clauses stipulated here.

Article 17: Applicable law and competent jurisdiction

Spanish law applies to this contract.

Article 18: Data analyzed by the INTERNET

The SERVICES allow QG to analyze data related to the activity of the INTERNET USERS and its MEMBERS. These data allow for improving the SERVICES, the use of QG and the PLUGINS.

Article 19 : Backups Policy

The COMPANY does not certify the possible loss or corruption of USER data. Corrupt or inoperative safeguard points may be due to, without limitation, content that is corrupted before the saving or that is modified while the saving is performed.

The COMPANY have a support team to troubleshoot any factors that may impact the safeguarding of content. USERS recognise that the COMPANY has no obligation linked to the failure to successfully restore content to a usable state or its integrity.

USERS agree to keep a fully updated copy of any content in a place independent of the SERVICE.